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Work-Life Consultation Resource and Referral Services

Because your employer understands that we all have personal responsibilities to deal with, they have enlisted a Work-Life Consultation and Referral Service. Simple and easy to use, it provides you confidential access—either by phone or internet—to resources that can help you handle a wide range of issues. All at no cost to you.

For assistance any time any day, call 888-621-6155
(Only for Pathways client companies)
or log onto www.advantageworklife.com/site/1547/login.html

WHAT DOES THE SERVICE PROVIDE?
The Consultation & Referral Service is designed to take the legwork out of provider searches. It also gives you access to the expertise of our well-qualified Work-Life Consultants, as well as web access to thousands of practical, up-to-date articles, calculators, links, interactive planners and self-assessments.

HOW DOES IT WORK?
You will access the service either by calling the toll-free number,
or by logging on to the website listed above. A Work-Life Consultant will converse with you and help you identify the types of resources that best meet your needs. She will then contact the service providers to confirm that they will be a match for your criteria.
Within 12 business hours, your consultant will send you 3-5
provider profiles, booklets, and tip sheets related to your search. Because you are best qualified to determine the personal compatibility of a particular provider or resource, the decision process is always yours.

If you prefer the internet to the phone, use Live Connect to instant message our consultants for help with specific questions or use Assisted Search to electronically submit a service request.

WHAT KIND OF ASSISTANCE IS AVAILABLE?
Our comprehensive service includes consultation and referral for a wide spectrum of work-life issues including:

Child Care and Parenting
   •  Group or Family Child Care
   •  In-Home Care: Nanny and Au Pair Placement
   •  Back-Up Care
   •  School-Age Care
   •  Summer Camps (Resident, Day, Specialty)
   •  Parenting Classes and Support Groups

Older Adult Care
   •  Community Agencies
   •  Senior Housing Options
   •  Respite Care
   •  In-Home and Companion Services
   •  Legal/Insurance issues

Adoption

   •  International and Domestic Agencies
   •  Adoption Support Groups
   •  Legal Assistance

Education

   •  K-12 Public and Private Schools
   •  Higher Education
   •  Post High School and Vocational Programs
   •  Financial Aid/Scholarships
   •  Tutoring Programs

Daily Living
   •  Home Maintenance and Repair
   •  Pet Care Services
   •  Entertainment
   •  Community Volunteer Opportunities
   •  Errand Services
   •  Emergency Services

Legal/Financial
   •  Attorneys
   •  Debt Counselors


 
 

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Pathways EAP • 6072 Brynwood Drive Suite 105 • Rockford, IL 61114
phone: (815) 398-7483 • toll free: (800) 987-9067 • fax: (815)398-2116